Germany | Engineering | MSP
BENEFIT | VISIBILITY AND CONTROL
Replacement of an existing MSP service
Company overview
INDUSTRY: ENGINEERING
LOCATION: GERMANY
LOCATION: GERMANY
NO. OF EMPLOYEES: 18,000
The client company – founded over 60 years ago in Hamburg – has become one of the world’s leading providers for intralogistics.
The company’s portfolio includes both conventional forklifts and fully automated logistics systems with the corresponding software solutions for efficient logistics processes.
Our client employs more than 18,000 employees worldwide and operates across 40 countries.
Fast facts
Replacement of an existing MSP and providing a neutral interface between the client and its suppliers
Roles managed: Engineering & Corporate Functions on a service-contract and temporary employment basis
Implementation of VMS 3SS for the internal supplier management
Increase in process transparency and satisfaction of all parties involved
The challenge
The client was already outsourcing the recruitment of external personnel to an external MSP. Contrary to the expectations the previous MSP did not provide the desired transparency in the tender and recruiting process.
The lack of transparency in the distribution of requests to staff suppliers led to many unanswered questions. Uneven distribution of requests and preferential treatment of suppliers in the allocation of resources led to dissatisfaction and a lower supplier service commitment.
In addition, the previous MSP partner did not meet the expectation to create processes and communication in line with amendments to temporary employment-related laws.
Find out how we supported our client to achieve significant indirect savings in the first six months, including reduction in maverick buying and an increase in process transparency.
