Americas manufacturing msp


Introducing innovation into an outdated managed service program


Company overview


30-billion-dollar diversified tech company operating in worker safety, health care, and consumer goods. Headquartered in the Midwest with over 50 thousand products and 1,500-1,800 annual hires.

Prior to Hays, our client struggled with an outdated Managed Service Program and the efficiency in which it was able to deliver and manage talent. We were appointed to streamline processes and find and engage talent when they needed it at a fair price.

fast facts title

Fast facts

Americas manufacturing msp fast facts

Quality of candidates increased from 60 to 94%


Roles hired include 55-60% light industrial IT, engineering, office clerical, HR, supply chain and more

Time to fill went from 30 business days to 12 and response to requisitions has increased by 20%

Time to offer decreased by 33% in non-industrial roles and 46% in IT roles

Americas manufacturing msp challenge

The challenge

Due to the old MSP’s difficulty in managing and delivering talent, hiring managers often went around the program and sourced roles through a non-competitive process or alternatively engaged multiple suppliers who did not have complete understanding of the hiring managers need. without sufficient understanding.

When we stepped in, the program included over 70 suppliers with a wide degree of manager discretion over when, and which, suppliers were engaged for each request.

Find out how we increased the quality of candidate selections from 60 to 94 percent while response to requisitions has increased by 20 percent.

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