Germany engineering msp title


Replacement of an existing MSP service


Company overview


The client company – founded over 60 years ago in Hamburg – has become one of the world’s leading providers for intralogistics.

The company’s portfolio includes both conventional forklifts and fully automated logistics systems with the corresponding software solutions for efficient logistics processes.

Our client employs more than 18,000 employees worldwide and operates across 40 countries.

fast facts title

Fast facts

Germany engineering msp fast facts

Replacement of an existing MSP and providing a neutral interface between the client and its suppliers

Roles managed: Engineering & Corporate Functions on a service-contract and temporary employment basis

Implementation of VMS 3SS for the internal supplier management

Increase in process transparency and satisfaction of all parties involved

Germany engineering msp challenge

The challenge

The client was already outsourcing the recruitment of external personnel to an external MSP. Contrary to the expectations the previous MSP did not provide the desired transparency in the tender and recruiting process.
The lack of transparency in the distribution of requests to staff suppliers led to many unanswered questions. Uneven distribution of requests and preferential treatment of suppliers in the allocation of resources led to dissatisfaction and a lower supplier service commitment.
In addition, the previous MSP partner did not meet the expectation to create processes and communication in line with amendments to temporary employment-related laws.

Find out how we supported our client to achieve significant indirect savings in the first six months, including reduction in maverick buying and an increase in process transparency.

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