Malaysia process efficiency RPO chemical intro



Company overview


Our client is a top German multinational chemical company that is cross-listed on the Frankfurt Stock Exchange, London Stock Exchange, and Zurich Stock Exchange. With joint ventures and subsidiaries in over 80 countries and more than 110,000 employees globally.

This client has been in Malaysia for more than 25 years. As a chemical company, this client’s portfolios range from chemicals, plastics, performance products and crop protection products to oil and gas.

fast facts title

Fast facts

Malaysia process efficiency RPO chemical fast facts

Reduced time to fill from 68 business days to an average of 25 days

Cost savings of MYR 1 million through direct sourcing


Closed all language hiring with minimal delay and timely completion for go-live

Increased candidate satisfaction which resulted in a higher rate of offer acceptance

Malaysia process efficiency RPO chemical challenge

The challenge

Following the completion of their previous RPO provider, our client struggled with process efficiency and documentation. The gaps in services and substandard handover caused challenges, particularly towards hiring managers’ and candidates’ experience, time-to-fill, and the lack of a standardised process.

Our client also had a tight timeline to fill approximately 200 headcounts in a year’s time and headcounts allocated to recruit are required in waves based on global demands and go-live time frame. The roles are for language-specific positions (e.g., Thai, Korean, Japanese, Vietnamese, Hindi, Indonesian, Mandarin) within the highly competitive shared services market.

Find out we supported our client to reduce time to fill from 68 business days to an average of 25 days below.

Malaysia process efficiency RPO chemical CTA

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