UK IT total talent Title


Building quantified talent pools ready for speedy deployment


Company overview


Leading independent technology partner who help their customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business to deliver services and products. A London FTSE 250 that employs over 16,000 people worldwide.

Hays manage their total talent solution as their blended RPO and MSP service provider.

fast facts title

Fast facts

UK IT total talent Fast facts

4000 temporary placements


350 to 450 permanent hires a year


The time to fill for permanent recruitment down from 35 days to 28 days

Roles hired: Predominantly IT; Engineers, Support Analysts, Architects, PMs and Coordinators

UK IT total talent challenge

The challenge

As part of our overall solution, we are committed to deploying volumes of IT Engineers to offer 1st and 2nd Line support workers often at very short notice; hours instead of days, across 100’s of locations UK wide.

They are often called upon to fix business critical problems such as datacentre failures and implementations. One example was when the Royal Mail suffered a massive IT failure and we deployed IT engineers to 3,000 locations across the country as individual Post Offices needed on site support.

Additional challenges include the time to hire and pay rates for security cleared workers and other agencies approaching candidates in the time between initial engagement and deployment.

Find out how we supported our client to deploy teams of highly skilled, vetted IT specialists to keep their business running.

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