Managed Service Programme | Enterprise Solutions at Hays
MANAGED SERVICE PROGRAMME (MSP)
MSP solutions to help you source, engage and manage contingent workers
The world of work is becoming increasingly complex. Professionals with in-demand skills are hard to find, and uncontrolled costs and compliance issues are holding organisations back.
To succeed, you need a solution that responds to the distinct needs of your stakeholders, as well as a strategy tailored to your ambitions.
A market-leading Managed Service Programme (MSP) simplifies the world of work by helping you engage and manage non-permanent professionals.
When you identify the right channels, engage with the right supplies, and promote the right messaging you will attract candidates with the expertise to build an innovative and agile workforce.
And an MSP with Hays ensures full visibility and compliance across every part of your organisation.
Together, we can unlock the skills and experience you need to turn your challenges into a competitive advantage.
Contingent workforce solutions driven by a core value framework
Your future-ready organisation built for success
Services that simplify and give you full control
Together we can develop solutions for growth and stability
Advanced MSP strategies that strengthen the core of your business
For organisations new to MSP: Building the right foundation is key, and to achieve this, we secure programme adoption through effective change management. The aim is to engage and enable, rather than control, your supplier network. Our manager-friendly process ensures ‘buy in’ from your stakeholders, reduces risk presented by change and delivers faster results.
Unlock more from your existing MSP: Our holistic solution combines four services that offer more agility to your existing MSP. This includes, Contractor Management Outsourcing (CMO), Direct Sourcing and a proprietary Vendor Management System (VMS), and 3 Story Software. This MSP Complete model offers robust cost-effective solutions for your business.
For organisations ready to take the next step: Build towards a Total Workforce Solution by combining the capabilities of your MSP with SoW and Services Procurement, or a Recruitment Process Outsourcing solution.
Read our frequently asked questions about MSP
What is a Managed Service Programme (MSP)
A MSP is a service, where a recruitment outsourcing business assumes primary responsibility for the management of sourcing, engagement and administration of temporary, contract and other non-permanent workers.
What is a Vendor Management System (VMS)
It is the technology which supports and automates the processes of an MSP programme from request to invoicing.
What different MSP models are available
The most common MSP models are: Master Vendor MSP, Neutral Vendor MSP and the Hybrid MSP.
Popular resources
Hays ranked as a leader for its MSP services by Everest Group
Today we announce our leading position in the annual PEAK Matrix for CWM (Contingent Workforce Management)/ MSP (Managed Service Provider) services for 2022 by the Everest Group.
The rise of 'temporary talent': Managing your contingent workforce
With 70% of executives planning to hire more contingent workers in a post-COVID world, leaders must integrate this growing talent network as part of their workforce strategy, or bear the greatest risk of all – being left behind.
Case study | Telecommunications | MSP
Success in rolling out a multi-country MSP in a complex environment, enabling us to roll out a cost saving strategy that saved £1m in year one.
